Missing Authorization
3 records100%First: 2024. Latest: 2025.
Plugin security history
The Wordfence Intelligence dataset currently contains 3 vulnerability records associated with Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System, published between 2024 and 2025.
Dataset last synchronized: 2026-08-03 00:31:25 UTC
At a glance
| Year | Records | Relative volume |
|---|---|---|
| 2024 | 1 | |
| 2025 | 2 |
| Severity | Records | Share |
|---|---|---|
| Medium | 3 | 100% |
First: 2024. Latest: 2025.
Patch status reflects the latest successfully synchronized source dataset and must be checked against the installed version.
1.4.241.4.121.2.4Ranges are deduplicated by source range record and shown with the associated disclosure and known patched versions.
| Affected range | Vulnerability | Published | Patched version | Severity |
|---|---|---|---|---|
*-1.4.23 | Support Genix <= 1.4.23 - Missing Authorization | September 3, 2025 | 1.4.24 | Medium |
*-1.4.11 | Support Genix <= 1.4.11 - Authenticated (Subscriber+) Insecure Direct Object Reference | March 27, 2025 | 1.4.12 | Medium |
*-1.2.3 | Support Genix <= 1.2.3 - Missing Authorization | April 16, 2024 | 1.2.4 | Medium |
Selected source records
Published: September 3, 2025
Published: March 27, 2025
Published: April 16, 2024
Published: March 27, 2025
Published: September 3, 2025
Published: April 16, 2024
Running an affected version does not prove that a website was compromised. Suspicious redirects, unknown administrators, injected content, unexpected files or recurring malware may require a manual investigation.
Vulnerability data: Wordfence Intelligence. Analysis and practical guidance: 3Zero Digital.
This page aggregates active Production Feed records. Counts are not software-quality rankings, and an affected version does not prove exploitation or infection. Read the full methodology.