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Plugin security history

Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System Vulnerability History & Security Timeline

The Wordfence Intelligence dataset currently contains 3 vulnerability records associated with Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System, published between 2024 and 2025.

Dataset last synchronized: 2026-08-03 00:31:25 UTC

At a glance

Security Snapshot

3Total records
0Critical
0High
3Medium
0Low
0Informational
3Patched records
0Currently marked unpatched
2024-04-16First disclosure
2025-09-03Latest disclosure
3 of 3CVE coverage

Year-by-Year Timeline

YearRecordsRelative volume
202411 records
202522 records

Severity Breakdown

SeverityRecordsShare
Medium3100%

Vulnerability-Type Breakdown

Missing Authorization

3 records100%

First: 2024. Latest: 2025.

Patch Status

Patched
3
Currently marked unpatched
0
Unknown status
0

Patch status reflects the latest successfully synchronized source dataset and must be checked against the installed version.

Latest Known Patched Versions

  • 1.4.24
  • 1.4.12
  • 1.2.4

Affected-Version History

Ranges are deduplicated by source range record and shown with the associated disclosure and known patched versions.

Affected rangeVulnerabilityPublishedPatched versionSeverity
*-1.4.23Support Genix <= 1.4.23 - Missing AuthorizationSeptember 3, 20251.4.24Medium
*-1.4.11Support Genix <= 1.4.11 - Authenticated (Subscriber+) Insecure Direct Object ReferenceMarch 27, 20251.4.12Medium
*-1.2.3Support Genix <= 1.2.3 - Missing AuthorizationApril 16, 20241.2.4Medium

Selected source records

Latest Records

MediumCVE-2025-58635

Support Genix <= 1.4.23 - Missing Authorization

Published: September 3, 2025

Affected versions
*-1.4.23
Patched versions
1.4.24
Original Wordfence record
MediumCVE-2025-30777

Support Genix <= 1.4.11 - Authenticated (Subscriber+) Insecure Direct Object Reference

Published: March 27, 2025

Affected versions
*-1.4.11
Patched versions
1.4.12
Original Wordfence record
MediumCVE-2023-49742

Support Genix <= 1.2.3 - Missing Authorization

Published: April 16, 2024

Affected versions
*-1.2.3
Patched versions
1.2.4
Original Wordfence record

Highest-Severity Records

MediumCVE-2025-30777

Support Genix <= 1.4.11 - Authenticated (Subscriber+) Insecure Direct Object Reference

Published: March 27, 2025

Affected versions
*-1.4.11
Patched versions
1.4.12
Original Wordfence record
MediumCVE-2025-58635

Support Genix <= 1.4.23 - Missing Authorization

Published: September 3, 2025

Affected versions
*-1.4.23
Patched versions
1.4.24
Original Wordfence record
MediumCVE-2023-49742

Support Genix <= 1.2.3 - Missing Authorization

Published: April 16, 2024

Affected versions
*-1.2.3
Patched versions
1.2.4
Original Wordfence record

View all associated vulnerabilities

Need help reviewing an exposed WordPress website?

Running an affected version does not prove that a website was compromised. Suspicious redirects, unknown administrators, injected content, unexpected files or recurring malware may require a manual investigation.

Vulnerability data: Wordfence Intelligence. Analysis and practical guidance: 3Zero Digital.

Data Source, Attribution and Methodology

This page aggregates active Production Feed records. Counts are not software-quality rankings, and an affected version does not prove exploitation or infection. Read the full methodology.

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