Initial website health audit
The onboarding baseline reviews WordPress, plugins, themes, users, PHP compatibility, backups, update state, visible security concerns, known vulnerabilities, and important business workflows.
Zero Care
WordPress maintenance and security with protection at the center.
Zero Care is a monthly or annual WordPress maintenance service and security care plan for clean websites that need plugin updates, backup and uptime monitoring, malware checks, vulnerability monitoring, reporting, and accountable support.
Secure
Online
Stable
Operational goals, actively managed
Every site begins with an initial health audit. If existing malware is discovered, 3Zero Recovery may be required before the site can join Zero Care.
Visible signals
Who Zero Care is for.
One symptom can have several causes. The investigation confirms what is actually happening before cleanup or repair begins.
- 01Business sites that cannot be left unmaintained
- 02Sites with frequent plugin and WordPress updates
- 03Owners who need one accountable technical contact
- 04Sites that require uptime and malware monitoring
- 05Teams that need clear monthly maintenance reporting
- 06Recovered sites moving into proactive care
Scope of work
Investigation before assumption.
Managed WordPress core, plugin, and theme updates
Updates are reviewed, backed up, applied with compatibility awareness, and checked afterward. Abandoned, unsupported, or high-risk components are flagged rather than silently ignored.
Compatibility checks
Key frontend pages, WordPress admin, forms, and relevant commercial workflows are checked after managed changes, with failures investigated under the agreed maintenance scope.
Backup and uptime monitoring
Backup jobs and site availability are monitored so missed backups or outages become actionable events instead of silent risks.
Malware and known vulnerability monitoring
Malware signals, file changes, public vulnerability information, login posture, and firewall configuration are reviewed in context. Monitoring supports response; it does not create an absolute guarantee.
Critical-error response and monthly reporting
Maintenance-related critical errors receive priority investigation. Each reporting period summarizes updates, monitoring, backups, uptime, risks, completed work, and recommended actions.
What happens if malware is discovered
The incident is assessed immediately. Existing pre-onboarding malware or a deeper compromise may require 3Zero Recovery; response to a new incident is handled according to the active care agreement.
Monthly and annual care options
Monthly: Monthly pricing on assessment. Annual: Annual pricing on assessment. Exact scope, renewal, and response expectations are confirmed before access is granted.
Zero Care is designed for currently clean websites. If the onboarding audit finds existing malware or persistent compromise, 3Zero Recovery may be required first.
The process
Controlled from first check to verification.
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01
Audit
Establish the technical baseline, current risks, backup health, update state, and critical workflows.
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02
Onboard
Confirm secure access, monitoring, reporting contacts, maintenance windows, and any exclusions.
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03
Maintain
Apply reviewed updates, monitor agreed signals, verify backups, and respond to covered issues.
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04
Report
Summarize work, risk, uptime, backups, vulnerabilities, and recommended decisions in plain language.
Straight answers
Service questions, without ambiguity.
If your situation is unusual, send the details. You will get a direct answer—not a sales maze.
No. It covers the agreed security and maintenance responsibilities. New features, redesigns, custom development, and unrelated work are quoted separately.
The affected update and workflow are investigated under the maintenance scope, using the current backup and compatibility context to restore stable operation.
Yes. Current labels and exact terms are provided during assessment and can be edited by the site owner in Theme Settings.
Start with evidence
Put the clean site on a responsible care plan.
Request a Zero Care assessment for a review of the current update state, backup health, monitoring needs, and business-critical workflows.